Alberto H. Santana, MBA
Office: Wood Bldg. WG-65
- MBA, 2008 Mgmt. Information Systems & Operations Mgmt. - Case Western Reserve University
B.S., 2003 Mechanical Engineering, Case Western Reserve University
- Principal Activities
Work with users, application team, and other ITS staff to diagnose and resolve problems relating to a variety of computer-related issues.
Provide input to policies, standards and budget requirements.
Communicate with and provide assistance to users of large-scale enterprise systems to answer questions on proper usage, interpret error messages, and track down and correct specific errors that are causing difficulties.
Supervise the administration of UNIX and PC infrastructure in order to maximize the return on investment of capital. This would include the design, implementation, support and documentation of network services that provide a computational environment for the department.
Advise Faculty on financial and technological needs for supporting academic research within the department and the School of Medicine.
Last Updated (Tuesday, 28 February 2012 20:16)